Author: katherine

Coronavirus has spread worldwide. That is to say, it is not just any insignificant virus that has impacted China, but this outbreak has taken a toll on the entire world. Consequently, this outbreak is affecting retailers worldwide. Further stores had to be shut because of the health purposes and safety of the masses. As a result, retailers have to face the loss of sales, disruption in Supply Chain Management and fearful and worried employees.   

Impact of Outbreak on Retailers

To make things more vivid, Business Insider has contacted renowned companies and retailers to know how they are handling the outbreak. Let’s see how these big retailers, brands and food chains are dealing with the Coronavirus.    

How the Outbreak is affecting Walmart  

Business Insider states that one of the workers of Walmart was tested positive for COVID-19. As a result, the company made plan regarding leave policy for all the workers. That is to say, Walmart had modified its policy for workers and the customary way of daily attendance has been abolished. So, they sent an email to all its employees stating the leave policy for this time period of the Coronavirus. Moreover, they have stated that the employees suffering from Coronavirus will receive a two-week leave along with the pay. In addition, if these employees are still not able to work after a period of two weeks, they can still take paid leave for up to 26 weeks.

How this Outbreak has affected Burberry

Fashion brands have faced a massive setback amid the Coronavirus situation. Most importantly, in China, fashion brands such as Burberry are facing a negative impact on their business. Further, the Burberry CEO states that they are uncertain of the longevity of the situation, still they are working according to their strategies and working plan. Moreover, large number of Burberry stores are closed and others had to reduce their business hours. However, they further state that the company is taking safety measures to secure the health facilities of the workers.

How McDonald’s is affected by the Outbreak

McDonald’s has also strengthened its paid leave policy for the workers. Further the chain has focused on sanitary training for the entire staff. Moreover it has given paid time off for workers during store closures. In addition, the chain is cancelling its worldwide convention in Orlando and instead are convening online. Further they plan to make their digital experience more memorable and comprehensive.

Starbucks During the Outbreak

Subsequently, Starbucks has also announced pays for employees in case they are not able to work normally.

 “As we navigate COVID-19 together, what matters most is how we, as a company, care for you,” Starbucks president Rossann Williams wrote in a letter to partners on Wednesday. “I want you to know that here at Starbucks; you should never have to choose between work and taking care of yourself.”

One of the employees at the Starbucks Seattle chain found one employee sick due to Coronavirus. Also, the company has banned the use of reusable material such as cups, spoons as precautionary measures. Starbucks has further informed their investors a loss in profits due to store closures and decreased sales.

Wayfair

Many Wayfair stores have asked their employees to work from home for example, Boston, Berlin, London etc. Further the employees who are suffering from COVID-19 will receive pay during the time of their sick leave.

  “We are in an unprecedented situation and we believe it is critical that we do our part to help reduce community transmission in these large metropolitan areas where the majority of our employees use public transportation and interact in high density settings throughout the day,” the company said in a statement provided to Business Insider.    

Reference

Cain, Aine, Bethany Biron and Shoshy Ciment. “Walmart, McDonald’s, Home Depot, and 16 other retailers share how the coronavirus outbreak could affect business.” Business Insider, 13 March, 2020, https://www.businessinsider.com/retailers-comment-on-coronavirus-impact-business-2020-2

Supply Chain Management Practices

Certainly maintaining Supply Chain Management practices is very challenging during the Coronavirus times. That is to say, the way Coronavirus is spreading and the intensity of the pandemic; it will have lasting affects and will take time to diminish. Therefore businesses and retailers should be ready to implement effective and combative Supply Chain Management practices to deal with tough times successfully. Certainly, the options become limited once the situation becomes out of control. However, measures can be taken now, regarding Supply Chain Management Practices, although retailers and businesses might find this difficult and might not be prepared for it.

Ways to implement Supply Chain Management Practices

The uncertainly that comes along this pandemic certainly prepares us for the coming crisis. Therefore let’s see what the practices are that businesses can follow to secure their Supply Chain Management.

Take care of the Supply Chain Management Employees

Certainly, employees are critical for the business and their welfare is significant for retailers. Therefore taking care of the employees comes first. So the situation certainly requires rethinking employee working hours. That is to say, employees come first. Consequently, their convenience and ease should also be considered important. In other words, if they cannot travel and are not able to reach offices due to lockdown, their convenience should be prioritized first. So the Supply Chain Management practices should be planned according to the availability of the employees and their working patterns.

Prepare your Business with effective Supply Chain practices for unforeseen Impacts

Certainly, businesses should be prepared for the worst. Most importantly, when there is uncertainty regarding suppliers. Subsequently, inventory levels are not that high. Everyone is influenced by the current situation. Therefore even the suppliers might also face unexpected challenges. So businesses might suffer a shortage of material and components. Therefore businesses should assess and be prepared for such situations. As a result, retailers and other businesses should ensure that they do not run out of material in such critical situations. So they should take essential measures beforehand to ensure the safety of the Supply Chain.

Emergency Operations Centre for Supply Chain Management

Many organizations these days have an Emergency Operations Centre. Certainly, emergency operation centers are essential for businesses and companies. Further businesses should have action plans ready for coordination, assign roles for members in critical business and supply chain situations. Further effective and rapid decision making should be promoted. Moreover, the emergency plans relating to customers and the suppliers should be ready.

Know the Supplier & Remain in Contact

Businesses and retailers should be well aware of their vendors and suppliers. That is to say, they should not entirely depend on their employees to manage their suppliers. In fact it is better if they involve themselves in all their matters. Businesses that do not keep the detail of their matters, suffer miserably in times of crisis. Therefore retailers should develop friendly relations with their employees even before such calamities take place because once a calamity befalls; it becomes late to manage things.   

Prepare and Plan Supply Chain Practices based on Experience

The impact of Coronavirus on businesses is severe. That is to say, through this uncertain and unexpected situation, businesses are going through different experiences. Consequently, they are learning about things regarding their business which they need to utilize for their benefit. That is to say, they can use this knowledge to further make plans for the coming events. In other words, this situation seems to remain in the coming months or it may even become worse. Therefore retailers need to keep themselves prepared for unforeseen events. They can make their plans and strategies and implement them at the right time to manage crisis in an effective manner.

Conclusion

The Teranoid team realizes that it is impossible to avoid situations such as the Coronavirus. However, organizations can work effectively in such times if their Supply Chain Management Practices are running smoothly. Therefore it is better if retailers aref prepared in advance for such calamities. Further, they can keep modifying or make new strategies based on the situation and the density of the pandemic.  

Uncertainty among Small Businesses

The current Coronavirus situation is causing uncertainty. Moreover, it is impacting small businesses. That is to say, small businesses are facing challenges due to the Coronavirus situation. Subsequently, business owners are too facing troubles and trying their best to cope with the situation. Certainly, they have to deal with their clients on a daily basis. Therefore they have certain concerns regarding their business, employee, and customers.

Instability for Small Businesses

Certainly, businesses are witnessing a financial downfall during this pandemic situation. Because people are staying at home for their safety, they are avoiding unnecessary shopping. Further, this situation may lead to the complete closure of retail stores. This pandemic certainly has the potential to wipe out millions of jobs in the coming months.     

Closed Stores; reason for a setback for Small Businesses

Such concerns are really impacting small business. Further states have also issued strict rules regarding the closure of stores except for pharmacies and supermarkets. Even in states where the government has not issued such orders, store owners have either reduced their business hours or have closed their stores on their own because of safety.

Common Small Business Concerns regarding Coronavirus

In this article, the Teranoid team has come up with some common concerns that small businesses have regarding the current Coronavirus situation. Let’s discuss below what their major concerns are:

Concerns of Small Businesses (Restaurant Owners)   

Certainly, restaurants are facing loss and are concerned about their business. Further, there is a massive disruption in their income system and business strategies. Moreover, restaurants have been banned from allowing dine in. Consequently, because of the current situation, not just small restaurants but also big chains are expected to lose sales and billions of revenue. In addition, according to The National Restaurant Association, seven million restaurant jobs are expected to lose in the coming three months.       

Concerns of Small businesses regarding Employees

Small Businesses are also concerned about their employees refusing to work. That is to say, because of panic and fear, employees may leave their jobs and refuse to work. However, employees can only refuse to work in case they are suffering from the pandemic and are in a situation that requires them not to continue their work anymore. In other words, employees can stop working if they are in imminent danger. That is to say, if their life is at stake.  

Impact of the ban on traveling for Small Businesses

There are businesses that are associated with traveling. However, we are aware that travel has been prohibited during these times. Certainly, this is another major concern of business owners.

Problem Managing Solutions

Another major concern that retailers are facing is that their business is not proceeding the way they had planned. Therefore retailers are concerned about the lockdown. Further, what can businesses do if they are facing disruption in their business proceedings? So, retailers and business owners can take the following steps in case they have to close their businesses temporarily.

Low-interest Loans

It is advisable if businesses can take low-interest loans so that their cash flow keeps running, for example, paying employee pays, rent, bills etc.

Employee Dependency

Secondly, ensure that the company should not be entirely dependent on any employee. That is to say, in case they are on leave or in quarantine, the company must not experience any loss or setback due to their absence. Further business owners should ensure that they have all the necessary passwords in one place.  

Conclusion

We at Teranoid understand that the Coronavirus is impacting the entire world, let alone small businesses. Therefore we realize how businesses and their sales are suffering in this difficult time. Because the times are uncertain, therefore businesses are looking forward to the healthy and normal environment after the Coronavirus.   

   

Certainly, the Coronavirus has highly impacted the restaurant industry. Moreover all businesses are facing a setback due to the Coronavirus crisis. In addition, some businesses have even been closed for the time being. Subsequently governments have also issued strict orders regarding people’s health. That is to say, they have banned dining in. In other words, they have only allowed takeaways and deliveries. However, due to this, restaurants have to suffer a severe decrease in the revenue. At this time, restaurants must not lose their sales. Therefore they should try practicing ways that shall help them lower costs.

Tips and measures to Increase Revenue & Lower Costs during the Coronavirus Crisis

In this article, the Teranoid team has come up with the ways that shall help restaurants increase revenue and lower costs while following the government orders during this time of Crisis.

• Keep track of the Sales to effectively implement Lower Costs  

First and foremost restaurants should realize the intensity of the crisis. That is to say, restaurant owners should understand the panic among the people. In short, only then they shall be able to plan their strategies accordingly. Moreover, it is through this understanding of the situation that restaurants will be able to know their numbers as well. That is to say, they shall be able to know how the business is progressing or how much it is decreasing in its revenue. Therefore for this purpose, collect the data from the POS System. Consequently, see how much money you are earning during the Coronavirus crisis. Further, you should also find out the money that you need to run the business.    

• Lower Costs by Making the most use of Inventory

Check the items that you already have in the inventory and pantry. That is to say, see the products that you already have. Consequently, you should calculate the value of the products you have in hand. As a result, these items can be utilized according to the current menu. Moreover, this will help restaurants with expenditure. That is to say, they can save their expenses by using the items already available in the inventory. Further, when these products are finished, you can re-order the products based on the number of customer demand. In other words, if the customers are low in number, restaurants can place their orders accordingly.   

• Select the Menu Items according to the current situation

Certainly, restaurants need to create a different and limited menu for this current situation. That is to say, you should try to reduce the costs by decreasing menu items. Further, the menu items can easily be decreased because of fewer customers. Moreover, it will cost you less when it comes to ordering inventory. That is to say, you will not have to pay large amounts for excessive inventories. Therefore you can see which menu items can be prepared using the products available in the inventory. Moreover make a list of the items that are low on cost. Consequently plan your Restaurant’s menu accordingly during the Coronavirus Crisis. As a result, you will be able to increase your revenue while decreasing on your costs. Moreover if restaurants have stock of fresh items, for example, fruits and vegetables, they should think of ways to preserve these items for future use.

• Lower Costs by Discussing the Current Situation with Your Vendors

Discuss the Coronavirus situation with the vendors. That is to say, talk to them about how the current situation is affecting your finances. Also, discuss the numbers you calculated through your POS System. Further you should ask them if they could delay or reduce the payments. As a result, vendors might be able to help you financially or give credit. Further they might also give you discounts depending on the current state situation.  

• Reduce Working Hours

Many restaurants are reducing their working hours, most importantly to reduce their expenses. Further because restaurants are focusing on delivering food, it is easier for them to restrict their timings. However this situation will impact the staff as well. That is to say, this will directly impact the wages of the staff members. Therefore be honest with the staff as well. That is to say, inform them of the current situation and how you are low on profit. So, ask the employees if can cope up with the situation financially.    

During this time of COVID-19, the restaurants are highly dependent on delivery and online order. Subsequently all the procedures and the way the restaurant works have also been changed and adjusted according to the situation. However one of the most significant areas that restaurants need to work on is the marketing strategy. That is to say, restaurants must ensure that their audience is well aware of their online order promotions and offers. Further, they should also work on enticing the customers on buying food through online order. However, with the right online order marketing plan, restaurants will be able to successfully implement online orders.

Drive Restaurant Sales through Online order

We have come up with a few proven ways that shall help the restaurant owners and their marketing teams to successfully increase the demand for online order. Further, this will help build a strong relation with the customer. So, when the business gets back to normal, there are increased and satisfied customers.

Are you enlisted in Google My Business?

Regular customers are fond of your Restaurant’s food. Moreover, they might be sick of cooking as well. Therefore, people, these days are searching for delivery and online order options. However, the issue arises if they are not able to find the restaurant online. Consequently, they might also find an issue in ordering food online from the restaurant. Therefore they should be informed by the restaurant department that they are taking online order.   

Google My Business is one such platform that lists the restaurants and their details. Therefore restaurants need to be added in that list first. Secondly, if they are already present on that list, they should update their delivery and online order’s details there. So, this way the customers will be able to find their restaurant and know about their online orders facility easily.

Update the Website with Online Order

The website must contain the list of food items that you are offering. Further the details about how to orders online and what is the procedure of delivery should also be mentioned on the website. Moreover the restaurant should mention the link through which the customers can directly order food online. Further they should explain in detail about the food items they are offering currently. So that the customers know exactly what they want and what they should order.   

Offer discounts on Online order

Restaurants are offering discounts and special offers to customers during this time of crisis. That is to say, some restaurants are offering special menu items. Further some of the restaurants are offering discounts and offers on their menu items. Therefore restaurants can integrate the online order’s app or website with their POS System. Consequently they can set up promotions and offers through their POS System.

Moreover, restaurants can also inform the customers about their offers and promotions on online orders through emails and text messages. Also, social media is another such platform through which restaurants can promote online orders.   

Promote Online order through social media platforms

Social distancing is common these days. That is why people are in contact with each other more now through social media channels. For example, Facebook and Twitter. Therefore restaurants should take advantage of this. That is to say, they should update their social media pages daily. This is the way to remain in contact with their customers and to show them that they care and are concerned. Further the Online order has been made easy and simple through Facebook and Twitter as well.   

Custom messages on Online Order Receipts

Receipts can highly impact the customers and the way they see the store or the restaurant. Therefore whether restaurants are giving printed receipts or digital ones, they can always use it for their benefit. That is to say, they can use this opportunity to help built better customer relations. So, the receipts should be customized, promoting the online order facility. In other words, this online orders promotion does not cost any money. Further restaurants can also mention the name of the customer. As a result, this will help add the affect of personalization, which makes customers happy and helps create a long lasting bond with them.      

We understand the public health downfall during COVID-19. Further, it is difficult to guess how COVID-19 will affect restaurants in the coming months. However, what we are certain of is that the Coronavirus will impact businesses. That is to say, because of the lockdown, businesses and restaurants will definitely suffer. Consequently, it will affect the entire food industry and the people associated with it.

Moreover, the restaurant industry is directly being impacted. That is to say, they are losing sales and customers. Secondly, the restaurant events are being cancelled. Further they are facing a decline in their profits. Consequently the staff is being affected. In short, it is a tough time for restaurants.

Manage your Restaurant well during COVID-19

Therefore the Teranoid team has come up with some ways that shall help restaurants manage themselves better during COVID-19. Certainly we want to help the restaurant industry deal with the challenges of the Pandemic strongly and successfully.

Ways to Implement in COVID-19

Take care of the Restaurant Staff during COVID-19

Certainly communities and the entire restaurant depend on the restaurant staff. However, as the social distancing is increasing, people still have to eat. Subsequently, the demands of the customers will also change. Therefore there will be a change in the staffing needs.

However the sad part is that restaurant staff is asked to leave the job in case they are sick. That is to say, they are not given paid leave. As a result such a crisis as COVID-19 becomes a night mare for the staff because they fear they might lose their job if they fall sick or due to low profit.

Therefore protecting and taking care of the restaurant staff counts a lot on this time. It is now the time that the restaurant staff needs support more than ever.    

Caring about the Customers in COVID-19

Restaurant owners are certainly facing hard time. On the other hand, there are customers who want to help their favorite dine in places. In other words, they want to support their favorite restaurants. Therefore as the time is progressing, it is essential for restaurants to keep contact with their customers. This contact can be either through social media platforms or through the restaurant website. Further the marketing teams can also contact the customers through email or text messages. Moreover they can also inform them about the changing restaurant policies during COVID-19. In addition, they should also inform their customers about the safety measures they are taking. For example, sanitization, cleanliness etc. Also, they should make customers feel that empathize with them and are with them in this difficult and uncertain time.

How to Manage Profits during COVID-19

Certainly this is a very challenging time for restaurants. That is to say, it has become difficult to decide as to which steps will take them towards growth in this time of hardship. Therefore restaurant owners and managers can see if they need to hire third party delivery systems.

Cleanliness of the Restaurant during COVID-19

Certainly restaurants take care of cleanliness. However during the time of COVID-19, restaurants should take care of cleanliness more. Further they need to assure this to customers that they are taking care of the cleanliness. That is to say, they can take pictures of the restaurant’s cleaning department and the restaurant being cleaned. They can further post these pictures on social media for their customers to see. Consequently they can protect their staff as well as their customers from getting sick.

Now is the time to clean the restaurants as much as you can. Further increase and promote the hand washing as much as you can in the restaurant for the employees as well as the staff. Moreover clean and wash the cooking utensils and other kitchen tools frequently. Also, ensure that the staff is well and are not coming to work in sick condition. Ensure that the staff knows that there is nothing more important to the restaurant than the health of the staff and the customers.    

POS Reconciliation Accounting

Certainly POS Reconciliation Accounting is very significant for retailers to stay ahead of. To clarify, POS Reconciliation compares two sets of records to see if they match each other. Further it ensures that the businesses’ financial records are stable and accurate. Further it also keeps a check on the company’s finances. That is to say, that the amount spent on the business is equal to revenue being received through business.

Generally people keep their financial records. Further they compare their monthly statements with these financial records. Consequently this helps retailers know the amount that the profits they are receiving are same as the amount they are spending for their business. Further, it also helps retailers know that the amount used from their amount matches with the amount they have spent on their business. Therefore by having the accurate results, retailers can have better financial result and keep accurate records.

Benefits of POS Reconciliation Accounting

Certainly, retailers and businessmen do not have enough time. That is to say they might not be able to carry financial matters on their own. Further even if retailers have the time, they might not be able to carry out the financial matters. However, no matter what the reason is, retailers should not avoid this issue. That is to say, they should not leave this matter. In other words, retailers should assign someone whom they trust to keep track of the financial records and proceedings.

Below we have mentioned the benefits of POS Reconciliation Accounting

POS Reconciliation Eliminates Financial Errors

Accountants, no matter how competent they are, can make mistakes. Further as the business progresses, the financial matters too become more serious and demand more care and attention. Further, when the activity in the bank accounts increases, there are chances that retailers might overlook some important transactions or any other financial proceedings.

However with the right POS Reconciliation Accounting process, retailers and their financial managers can immediately track the errors. Consequently they control the errors before they become difficult to control or handle. Even if the error is not that of a significant mistake, retailers need to take care of it. As a result, they will ensure that the error does not take place again and impact the financial records.

Ensure security when it comes to business deposits through POS Reconciliation  

Errors lead to troubles for retailers and other business owners. That is to say, issues arise when it is time for deposits. Mostly retailers and other business owners process transactions through their debit cards. However there can be great trouble for retailers if payments fail due to lack of cash in their account because it will not leave a bad impression on the suppliers. Therefore if retailers want to keep their business transactions and financial proceedings smooth, they should reconcile their accounts.  

Simplify the Bill payment procedure through POS Reconciliation Accounting                       

Certainly the life of business owners is very hectic. Therefore they can forget certain minor issues such as paying bills. So it will be very convenient if the bill paying procedure is simplified and made convenient for the retailers. Therefore retailers can automate their bills by setting a schedule for bill payments. However if the bank does not have enough cash, payments will be missed. Therefore through POS Reconciliation Accounting, retailers never run out of money. Consequently, they never face any issue regarding their bill payment.   

POS Reconciliation Accounting Helps save Money

Certainly businesses need accountants. Moreover the businesses that are successful financially usually have financial accountants. Therefore if retailers and businesses have accountants, retailers will be successful. Further they will be able to see significant differences in their financial matters. That is to say, their money matters will be more smooth and stable. Moreover they will not have to suffer in terms of money. To clarify, their financial dealings will be in stable and proficient hands. However, if retailers will not take care of their financial matters the right way, they might lose their money.

Helps identify any unauthorized activity

There are times when there are transactions that are not the result of errors or mistakes. In fact, their reason is some unauthorized activity. Therefore, if retailers keep a continuous check on their money matters they shall be able to detect such unauthorized transactions in time. Consequently, they will be able to cater to that and avoid further such activities.

Although the concept of personalization is not new to retailers, there still are retailers that are missing out on this very important aspect. That is to say, they lack in providing good customer service to the customers. Certainly, the customers expect their shopping experience to be more personalized than it currently is. In other words, customers expect that retailers should appreciate their loyalty. Further, they should also give rewards and promotions to them based on their personalization experience. Therefore retailers should try to make the customer experience personalized so that they feel connected to the brand.

Personalization Tips for Retailers

In case retailers are struggling to implement personalization in their store, they do not need to worry. The Teranoid team has compiled for them a few very effective personalization tips that shall help them immensely in enhancing their personalization procedure.  

Personalized Notes

Personalization certainly does not require the use of technology at all times. That is to say, customers want to see that the brands they visit are thoughtful and concerned. Therefore a thoughtful gesture on the part of retailers is very important. Consequently, it shall strike customers and will be a reason for their loyalty towards the brand. So retailers can send handwritten notes to their customers after they purchase a product. That is to say, they can share their experience of how delighted they were to attend to them. Moreover, they can also mention that they are looking forward to their experience yet again. In addition, retailers can also try other personalize ideas in their store. Retailers should identify their regular and best customers. Consequently, they can send personalization notes to them.

“Personalization happens when a marketer or salesperson can take a piece of content and make it more useful for a specific prospect or customer.”

–John Jantsch (Marketing Consultant)

Remember the Customer Size

Another significant personalization tip is to remember the size of regular customers. That is to say, the retailers can remember the size of the customers based on their previous purchases, whether online or offline. However, in case of online shopping, retailers can select the size of the customer before they even decide to purchase. This will give the customers good shopping experience. On the other hand, in case of is store experience, retailers can trace the customer experience through CRM. CRM can create customer profiles. Therefore when frequent and regular customers visit them, they can assist them accordingly.     

Product Recommendation

Certainly, retailers should also ensure that the email sent to the customers is also personalized. In other words, this does not simply mean mentioning the name of the customer. This means the content of each email should be personalized according to the customer’s previous purchase history. Therefore in case retailers are not doing that, they should start working on this immediately. They should send emails suggesting products to customers based on their previous purchases.

In case retailers can group together customers with relevant and same choices, they can create similar content to them and send them accordingly. For example, retailers can send holiday greetings to their customers. These greetings do not need to be very unique.  

Knowing the Shopper is essential for Personalization

Employees can help customers and assist them. That is to say, they should ask the customer if they need anything. Further, the employees should have full knowledge of the store products so that they can help customers choose the product that they need. Consequently, this will make the customer experience exceptional. Further, it will give customers the feeling that the store cares for their needs and is supportive. As a result, customers are able to buy the product easily if there are people to assist them.

Moreover, the facility to test the products gives customers the freedom to buy the product contently. Moreover, the employee should also ask for the customer details to create their profiles. Consequently, these profiles will help customers as well as the store to effectively provide customer service to the clients. However, the key to this is to have trained and well-informed employees so they are able to deal with customers effectively. Further retailers should ensure that their employees are good listeners. Moreover, they should be vigilant and active and always ready to assist the customers.

Conclude

To conclude customers remember the stores and places that provided them with personalization experience, just as Wayne Newton has rightly said,

“I miss the personalization that Vegas was – there were showroom captains and all the dealers knew the gamblers by their first names.”

The cases of COVID-19 are rapidly increasing. As a result, many industries are facing a setback due to the pandemic. That is to say, they are impacting the daily business operations and sales. Moreover, restaurants are facing a loss in their sales and business the most. In other words, because of social distancing, people are restricted to their homes. Consequently, there are no chances that they will socialize and hang out. Further governments have also banned on-site eating and promoted social distancing.

Impact of Social Distancing on Restaurants

Because of Coronavirus, countries, and governments have gone on lockdown. Consequently, on-premise operations of restaurants have also limited and closed. Further restaurants are also turning to drive-through, online ordering. Moreover, they are promoting contactless payments to avoid the spread of the virus as much as possible.     

People are also practicing Social Distancing and Avoiding Socializing

Certainly, people are avoiding public places such as malls, restaurants and shopping centers. Therefore the table service restaurants are facing difficulty the most in generating revenues.

Third-party delivery options

Third-party delivery options are popular these days. Moreover, these third party delivery options are removing fees for deliveries in this time of social distancing. Further many restaurants are adjusting their menus and operations according to the situation. Further many restaurants are also focusing on delivering food to their customers through these third-party delivery providers.

Inform the customers about your delivery and order taking plans

Restaurants should further talk about their delivery and order taking plans on their social media accounts. So, the customers do not find it difficult to place orders and receive orders.

No contact Delivery Options 

Restaurants understand the significance of social distancing. Therefore they are offering no contact delivery option as well. Certainly, restaurants are trying to limit the contact among people as much as they can. As a result, there are fewer chances of the virus being spread. Further restaurants should also take preventive delivery measures such as delivering food to the consumers at their homes. Secondly leaving the food bags at the doorstep, instead of coming in contact with the customer. Thirdly they can also ask their customers to guide them as to where they want the food to be delivered or placed.

Taking care of the Delivery persons

Certainly, the restaurants should also take care of their delivery persons because if they would completely abandon delivery to their customers, they would not be able to survive. Therefore what restaurants can do is: they can provide hand sanitizers, gloves, and masks to their employees. Further, they should also provide financial help to their staff members and delivery persons who have been diagnosed with COVID-19 and are not able to work.

Train the delivery people about Safety Measures

Further companies and restaurants are also training their delivery people as to what precautionary measures they can take while delivering to the customers. That is to say, they should be properly trained and well informed about the pandemic and should be able to protect themselves and the customers as much as they can.