Month: December 2020

Certainly COVID-19 have had its effects on e-commerce in 2020. Further, these effects are most likely to expand beyond this year as the situation has not yet been under control. That is to say, the pandemic is still spreading rapidly and there is no stop to it yet. Certainly, the e-commerce situation has also drastically improved due to the pandemic. The malls, stores, restaurants etc. have shut down and still are shut in many countries. Therefore, people had shifted to online shopping and ordering as they could not visit outlets. It will not be wrong if we say that the consumer buying behavior and habits have also changed. That is to say, people have changed because of the way they shop: when, where and how.

In this post, we shall acquaint our readers about how they can take the best decisions for their business during covid-19.

Understand the consumer panic buying e-commerce behavior

Stocking up is what people are doing due to panic. That is to say, people are still under this fear that the stores will shut down again, if they are not yet shut. Secondly, they fear that they might end up not finding items that they might need. So people have been stocking essentials such as medicines, sanitizers, grocery items etc. So, in case some of you who have not yet started with online stores, must do so instantly. That is to say, it is the time for e-commerce. Those businesses and brands that have online stores can survive in this time. However, the ones that only have brick and mortar stores will suffer sales.

Is online ordering safe?

Talking about the increase in e-commerce, we also need to through light on the safety of online orders. Although, it is widely knows that the COVID-19 stays on the item for more than three hours, or may be for days in some cases. However, the shipment of the parcel takes a few days to reach the consignee. Therefore, there are very few chances that the germs still might last in the package.

According to the official site of the State of New Jersey, “There is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.”

Therefore, it is evident through this statement that there are no or very chances when it comes to online ordering and receiving packages.

Increase in revenue due to E-Commerce

Certainly, people are staying at homes and avoiding gatherings. Therefore they are also avoiding visiting stores. As a result, there has naturally been a decrease in shopping at brick and mortar stores. On the other hand, an increase in online shopping can be seen. Certainly, people are turning towards e-commerce as they find it safer to shop online as compared to shopping from brick and mortar stores. E-Commerce sites that are selling household and grocery items are certainly having huge increases in their sales and revenue. Secondly, health related products are also being sold rapidly online. For example, medicines, sanitizers, masks, etc.

In addition, customers are also opting for “buy online pick up in store” option. That is to say, in order to avoid crowds, people prefer just pickups from the store. In addition, online ordering apps have also gained popularity during this time. That is to say, the customers prefer apps that provide ordering facility and delivery as well. So, it is good time for businesses to make apps so that it is easier for the customers to buy products.

Teranoid in this regard is helping businesses expand their business as it provides online ordering app. The Teranoid online ordering app is for retail stores, restaurants, grocery stores and much more.  

Certainly, COVID-19 Sales have faced a massive change in 2020. That is to say, sales have highly been affected due to the COVID situation. In this article, we shall discuss what sales challenges businesses faced. Further, we shall also discuss how we can overcome these challenges so that the sales are smooth. Let’s discuss below what these major sales issues are.

Have a COVID-19 Sales Strategy

Certainly COVID 19 is having impact on vast number of organizations worldwide. Consequently, sales are also being affected. Therefore it is better that companies and businesses create their sales strategy. State clearly the objectives that you want to achieve. Secondly plan the actions that you would require in order to reach those goals.

In addition, track the strategy and follow how the work has been progressing. Continuously monitoring the progress of the goals that need to be achieved is a must.

Supply Chain Evaluation

You need to have a clear understanding of your supply chains. Know which products are in stock and which ones need to be restocked. Secondly, know the vendors; their locations. That is to say, in case of lock down in those areas, there must be an alternative for that. Keep a list of secondary suppliers so that you are not short on merchandise. In short, be prepared for every bad situation and have a beforehand plan. As a result, you can save your business from difficult situations.

Know the sales failure areas

Identify the members who are critical for the business working. That is to say, know the workers that are appropriate for handling difficult business situations. In addition, be prepared if the virus continues to spread. Think of ways in advance in case you need to shut the office. That is to say, think of options such as work remotely and staggered shifts.

Motivate the Sales Teams

Certainly, in these tough economic times, the sales team loses its morale. That is to say, because there are no responses from the buyers, therefore sales persons become demotivated. Secondly, working remotely has become another challenge. In other words, workers lose their focus because of working remotely.

The solution to this can be to remain continuously in contact with the members. Further, keep a check on them and ask them to submit their daily progress. This way they shall not lose focus and will remain on track. In addition, support your team workers. That is to say, ask them how their work is going. Secondly, take their advice if they want to keep working from home entirely or do they want to opt for a split remote/in office setup. Thirdly, ensure that you are not over burdening the staff or continuously pressurizing them. That is to say, give them space so they can work easily.   

Conclusion

Quite briefly we discussed the ways through which the COVID-19 sales losses can be overcome. Certainly, we do understand that this time is very hard on all businesses. Therefore we need to think of ways that can help our businesses overcome the hurdles that it faces.

One of the most significant things and advice for all businesses during this time would to turn to e-commerce. That is to say, have online sites as that is what the customers are preferring. In addition, for such businesses that can have an online ordering app will be a plus point, such as restaurants, grocery stores, apparel stores, etc. Through these online sites and online ordering apps shopping will become easier for the customers and can add to the sales. Teranoid comes with its highly practical online ordering app, which has been created by experts. This app gives businesses the facility to expand their business and grow their customer base.          

Why does M-Commerce matter?

Mobile commerce popularly known as M-commerce signifies to the monetary transaction that takes place using a mobile phone. This is a modern concept that has been prevailing over the past few years in the e-commerce world. Certainly it is because of e-commerce that M-commerce is gaining popularity and evening coming into existence. Further, this facility allows people to buy or sell anything from anywhere online in no time, only through the use of mobile phone.

In this article, we shall discuss how significant M-commerce is and why does it matter so much. So, let’s see below what are the reasons that make M-Commerce significant.

Significance of M-Commerce

We cannot deny the fact that the e-commerce practice has been widely increasing worldwide. That is to say, because it is the world of technology and mobile phones are used widely, therefore e-commerce is gaining significant popularity. As a result, naturally M-commerce is also making its way as users find it easier to use their mobile phones for payment purposes. We do understand by now how mobile commerce matters and affects the lives of the modern users. Let’s now see what other advantages mobile commerce comes with.

M-Commerce provides extraordinary customer experience

Certainly, e-commerce has changed the entire shopping experience for customers. In other words, customers can easily shop from the comfort of their homes. They no more need to step out of the house. This certainly provides customers with extraordinary shopping experience. Further, online stores also come with mobile apps. These apps have made shopping way easier as the customers simply shop through the app. Secondly they can also get assistance from online chatbots. These live chatbots help in assisting the customers which eventually makes the customer delighted as they do not have to separately make a call to the helpline in case they have queries about products.  

M-Commerce provides Omni-channel experience

Omnichannel experience is essential for stores to attract more modern day consumers. Certainly if you want to be successful in business, you should sell online as well offline. In addition to just having desktop sites, stores can also have mobile websites. In order to know where the customers are, you need to follow the omni-channel strategies. Further, provide various payment options to the customers so that their shopping experience is made more convenient and easy.  

Multiple payment options

Talking of providing various payment options to the customers, it is through M-commerce that now customers can easily be provided with various payment options. Now paying has become a lot easier for the customers. Consequently, this has made one click checkout possible for the consumers.    

Conclusion

It is through M-Commerce that now the consumer experience, as well as the entire e-commerce, has had a drastic change.  Certainly, M-commerce is essential due to its rapid advancement over the past few years. In other words, having a mobile-friendly site is a must these days so that the customers can easily navigate the site on their mobile devices. Therefore we can certainly say that M-Commerce is the major factor that helps in business growth. We at Teranoid help businesses grow as we provide online ordering solution through Mobile Apps. The Teranoid mobile apps include apps for retail stores, grocery stores, restaurants and much more.

Certainly, the modern consumer is advanced and tech savvy. Therefore they do not lag behind when it comes to online shopping. In the previous article, we had discussed how retailers and shop owners can increase sales and boost their business by enhancing in-store shopping experience. However, in this article, we shall shift our attention on online shopping. Further, we shall also help store owners get to know the ways that will help them improve their online shopping experience for the modern day consumer.  

Ways to Improve Online Shopping Experience

Let’s discuss the ways shop owners and retail store owners can adopt online in order to improve their online shopping experience.

Mobile Friendly Website Improves Online Shopping Experience

Certainly, the consumers do not view the website on computers and desktops. That is to say, each person these days has a smart phone. Further, people use these smart phones for their daily tasks as well as leisure activities. We cannot deny the fact that people shop online in free time on their mobile phones. Browsing is way more convenient on mobile phones. In other words, people do not have to move or go to some other room or place. Therefore what online store owners need to do is to make mobile friendly websites. Such websites should be easy to use for the customer on their mobile phones.

Live Chat Option for Quality Online Shopping Experience

When customers are scrolling the website, there will be certain questions regarding the product that they would want to ask the staff. Therefore make sure that the site has live chat option. As a result, customers can simply ask questions regarding the product instantly. They will not have to call the store helpline or send an email.

Content is the key for Online Shopping

We cannot ignore the fact that content is essential when it comes to attracting customers. In other words, if the content is not satisfactory, the customers will lose interest and might move on to other sites. Therefore focus on the site content. Proofread the content as much as you can so that there are no errors or grammatical mistakes. If the site has spelling mistakes and writing errors, customers will not trust the site and most likely will decide not to buy from the site.

Free Shipping for Online Shopping

Certainly, free shipping is something that instantly gets the customers’ attention. Paying a shipping fee is not something that the customers like and can be one of the reasons the customers leave their shopping carts full. You of course do not want to lose customers. So focus on providing free shipping facility to the customers. This will also help in increasing sales as the customers will buy more online from your store because of free shipping.

Easy Navigation for Online Shopping

The online shopping site should be made simple and easy to navigate for the customers. In other words, the customers should not find it difficult to browse the site or to find a specific item on the site. Customers like sites that are uncomplicated and easy to navigate.

e-shopping Site should be presentable

Certainly, pictures play a huge role when it comes to attracting customers. A dull, boring and colorless site will lose customers instantly. Therefore focus on uploading more pictures. Further the pictures should be colorful and attractive. In addition, have pictures of the items being sold from every angle so that the customer knows exactly how the item looks like. Secondly, the pictures should be of high quality. That is to say, do not use items that are taken from poor quality gadgets and those that are not clearly visible.

Conclusion

These are some of the basic ways that shall certainly help online shopping sites increase customers and boost their sales. Certainly the way the online shopping is advancing particularly due to COVID, is something that online sites must not ignore. So focus on improving the online shopping experience. Further, have the online site integrated with the physical store so that you are aware of the online shopping proceedings. That is to say, you can receive the order on your POS Systems in the store and proceed with the order. Teranoid POS System, in this regard is highly helpful. It has helped store owners receive the orders in a better and simple way as online orders can easily be integrated with the Teranoid Point of sale system.              

Certainly, as the time is progressing and advancement is making its way, consumers are also becoming more demanding. In the same vein, they expect their shopping experience to be exceptional. Retailers and business owners on the other hand, are always looking for business growth ways and opportunities. Redefining in store shopping experience is one of the most important areas which the retail industry and business owners need to focus on. Secondly, it can make a huge difference in their business by playing a huge role in business growth. In this article, let’s discuss what the ways are through which in store shopping experience can be enhanced and redefined. Consequently, making a positive change in the business growth development.

How to enhance in store shopping experience for Business Growth?

Use of technology for Business Growth

Well, we cannot ignore the fact that technology plays a huge role in the life of the consumer. That is to say, it is used in every household, regardless of the consumers’ age and gender. Therefore one should not forget the significance of the presence of technology in the stores. Consumers do not discard their technological gadgets while they are shopping in the store. That is to say, smartphones have entirely changed the way consumers shop. In other words, they compare prices online and in other stores.

Secondly, taking pictures even in store of the items has become a norm for today’s consumer. So, providing consumers with an experience that caters to both their needs; in store as well as digital is essential. Have your own app and inform the customers about the app. Also, help them download the app and guide them through. In addition, provide them with a fast and safe internet connection in the store.

Create in store shopping mood for Business Growth

Consumers these days can easily buy products online. However, in order to attract them towards the store, you need to make their in store shopping experience exceptional. Therefore, provide them with an attractive in store shopping environment. Music is something that is most likely to attract the customers.  What you can do is play music in the background but it should not be too loud that it disturbs the customers while they shop. Secondly, it should not create disruption while the customer and the store attendant converse.

In addition, lighting also plays an important role. In case of apparel stores, the dressing rooms must be well lit. This does not only enlighten the customers’ mood, but it also presents the clothing items more attractively. Thirdly, the store should smell nice; i.e. neither too strong nor too mild. All these factors combined will certainly help in business growth as the customers visit the stores more that create an attractive and positive atmosphere.     

Focus on the Displays & Intricacies for Augmented Business’s Growth

Small details and displays play a huge impact when it comes to business growth and attracting customers. That is to say, focus on the displays. Keep changing the displays occasionally so that the customers do not get bored. Also, keep changing them according to seasons and festivals. It attracts the customers immensely. Cleanliness is another very important factor when it comes to pleasing the customers. Certainly the customers do not want to visit stores that do not take care of cleanliness. Entering a clean and well-arranged store instantly attracts the customer.

In addition, by intricacies, we mean focusing on the minute details that are often left unnoticed. For example, the way the store staff greets the customers. Do not follow the conventional way of greeting customers. In fact go a step beyond. Try to converse with them more by asking them how their day was or what is it that they are looking for in the store today. Certainly, today’s customer is social and interactive. Therefore conversing with them in a similar manner will please them.  

Improve the Checkout

Certainly customers do not like long queues and slow checkout procedures. Therefore try to enhance the checkout procedure by making the process fast. Refrain the customers from waiting in long queues. Secondly, get advanced technological gadgets that help in quick billing and transaction such as a good and robust POS System. Teranoid in this manner, is an advanced POS System that is modern and quick in processing. So, do not lose the customers because of slow checkout procedures.       

Inventory system is one of the most significant elements when it comes to managing retail, restaurants or any other field of business. In other words, without a proper and highly efficient inventory system, there are no possibilities that the inventory can be managed easily and appropriately. In this article, we shall discuss how inventory system can be used to increase efficiency, which is what we all are aiming for.

Increase Efficiency by automating the inventory system

Well one of the most significant elements that we have talked about previously as well is to automate the data entry procedure. Certainly, putting all the information manually into the system requires time and effort. However, automating the task is one thing that you definitely would want to work on as soon as possible. For this purpose, you can use barcode scanners. As a result, this will increase efficiency, speed, help manage time the right way.  

Centralized Database for efficient inventory system

Centralized database is essential when it comes to being accessible to multiple users. Therefore in order to be highly efficient, a centralized database is essential. One that is easily accessible to everyone at all times. Certainly, this is the only way through which you can have an exact picture of the inventory needs and items. Now you no longer need to wait for someone to give report about the inventory. You can easily have monitor the stock and know exactly when to reorder.

Effective inventory management demands getting rid of slow moving items

Another significant aspect to increase efficiency when it comes to inventory system is to not let the unmoving stock stay on the shelves for long. In other words, there are items that are just not able to get the customers’ attention. Keeping such items in the store for long in the hope of getting them sold is not a very wise decision to make. Therefore, firstly try to put such items on sale. Decreasing the price will help in getting the item sold. Secondly, even if the item does not get the customers attention, it is better to let go of the item as keeping such items affect the efficiency and the entire process of managing inventory gets disrupted.

Data analytics for efficient inventory system

Having talked about centralized database above, now I would like to throw light on the significance of data analytics. Knowing about real time data analytics and inventory helps to have an accurate insight into sales forecasts and product demands. Consequently, you can predict market demands. As a result, you will exactly know which items to restock at what time. Certainly this will have a huge impact on the overall management and will help increase efficiency. Having the correct data analytics will not just help to take the right decisions at the right time, but will also help cater to the customer needs entirely. In addition, you can also target the right audience by knowing about it through targeted advertising campaigns. That is to say, such advertising campaigns will help produce data analytics on its own. Consequently, this will help improve the future strategies and planning.

Option for the best Inventory System

Certainly, having the right inventory system will help improve things. Therefore it is advised to opt for the best inventory system. The right and required inventory system will help improve efficiency and makes your business progress in less time. There are variety of options available in the market. However, choose the one that best suits your business and its needs. Teranoid POS System is the one that comes with advanced inventory features that help increase efficiency and manages and handles tasks instantly.      

Mobile integrated Inventory Systems

Mobile technology is essential to increase efficiency. That is to say, certainly people use mobile frequently and that is something that they can easily use for their work as well. Therefore have an inventory system that can be integrated with mobile app. In simple words, it is through the mobile apps that users can operate the inventory system tasks easily. For example, tracking inventory, managing shipments and assets, handling operations anywhere and at any time. Therefore, we can say that certainly having this detailed information at all times and easily accessible will help improve efficiency and makes things faster and easier.