{"id":90,"date":"2019-09-19T12:10:18","date_gmt":"2019-09-19T12:10:18","guid":{"rendered":"https:\/\/www.teranoid.com\/?p=90"},"modified":"2021-10-03T12:35:24","modified_gmt":"2021-10-03T12:35:24","slug":"up-selling-cross-selling-in-retail","status":"publish","type":"post","link":"https:\/\/www.teranoid.com\/up-selling-cross-selling-in-retail\/","title":{"rendered":"Up selling & Cross-selling in Retail & Ways to Implement them"},"content":{"rendered":"\n
It will not be wrong if we say that selling is an art. In other words, there are tricky situations in retail which test the skills of a shopper. For example, after closing the sale, a customer demands a product. Hence, in such a situation, how can sellers persuade the customer to shop? To clarify, sellers must not leave the opportunity to attend to their customers and avail of the chances of sales. Therefore, upselling and cross-selling are the two major techniques sellers should be a master of. As a result, it will increase sales. <\/p>\n\n\n\n
\u201cDon\u2019t celebrate closing a sale,\ncelebrate opening a relationship.\u201d<\/em><\/strong><\/p>\n\n\n\n –Patricia Fripp<\/em><\/p>\n\n\n\n Cross-selling means promoting and recommending products that are similar to the one the customer is in need of. On the other hand, upselling means offering a more costly item as compared to the one the customer intends to buy. That is to say, both these selling tactics help retailers increase sales and enhance customer service at the same time.<\/p>\n\n\n\n In addition, the essence of upselling and cross-selling is doing it when it is required. That is to say, at the right time and wisely. In other words, if the seller upsells or cross-sells a product that is irrelevant or in case the upselling and cross-selling becomes forceful and assertive, sellers are most likely to lose the customer, instead of increasing sales. Therefore it is essential that sellers should know exactly how, when and which products to upsell and cross-sell.<\/p>\n\n\n\n Sellers should keep in mind a few points before implementing upselling and cross-selling. So, we at Teranoid<\/em><\/strong><\/a> have compiled some significant points for you that shall help you implement upselling and cross-selling in a better way. <\/p>\n\n\n\nUpselling &\nCross-selling <\/strong><\/h2>\n\n\n\n
Upselling and Cross-selling Tips <\/h3>\n\n\n\n
Is the Product Relevant?<\/strong><\/h3>\n\n\n\n